Archive for April, 2008

China and India, Opportunities are there

Wednesday, April 30th, 2008

A few years ago India was dealing with civil unrest and with Pakistan, a potential nuclear war threat, and its economy was seen as a also-ran in a race for growth with China. Today India finds itself in the same Western thoughts as China, both fast-growing economies, large population base and both viewed as threat and an opportunity to the rest of the world.

Asia’s emerging giants, their social and economic systems are vastly different however they have strengths that are complementary. International community leaders, business leaders and multinationals need to think more about both of these countries together rather than separate entities. There are many fronts where there is already mutual collaboration between the two; there are synergies between the two that will develop as they both move toward global importance. Relations between China and India have been improving in recent years and as they find mutual areas that facilitate each other this will continue to improve. As they both search out new markets and resources, especially in places like Africa, they will find common bonds of cooperation.

The world has seen how Japan and Korea have grown and developed over the past 20 years. In many ways there was collaboration and many mutually beneficial relationships that fostered the success for both of these countries.

China and India are two countries with many millions of Entrepreneurs so you know there will be a tremendous level of spirit and activity between the two; nothing alleviates the issue of poverty like economic success. They in many ways complement each other as China’s strength is in manufacturing, speed of decision making, the ability to plan, move and complete huge projects in a very short period of time, getting things done. China respects India’s ability to engineer, develop software, technology skills, medicine and outsourcing strengths.

Collectively they will have a huge advantage in purchasing power. The world has already seen some of this power as the demand for oil and other resources have impacted prices world wide. For many years America has had a distinct advantage in this area however this will diminish as these two powerhouses increase in global strength.

Many foreign firms view China and India’s huge and somewhat open markets as a source of customers as well as competition. There is a tremendous opportunity for International Companies and Firms to find an ever increasing number of emerging buyers for their products and services. There is a large number of Chinese and Indian Students in the US who have or are making their way back to these countries to take advantage of the growth and opportunity to do well in their careers and make their fortunes. These young people will lead the development and growth.

China and India, as they move forward to becoming the two largest economies in the world, ever, are awakening to the benefits of international education and corporate training. They have more resources for developing solutions and their growth at their disposal than any other developing country in history. Technology will allow them to access resources faster and more efficently. They understand that this creates qualified manpower that bring in professionalism, leading to higher value in terms of better efficiency and productivity. It’s a win-win situation for all as the organizations benefit due increased efficiency and the employees grow and become more well paid consumers.

There are great opportunities here for companies and business leaders who make the decision that there will be a Chinese and / or India plan in their future.

SMALL BUSINESS FAIR-CHAMINADE UNIVERSITY

Wednesday, April 30th, 2008

SMALL BUSINESS FAIR

“Learn the Basics of Starting or
Expanding Your Business”

Saturday, May 10, 2008
Workshops: 8:30 am – 2:00 pm
CHAMINADE UNIVERSITY
Ching Center in Eiban Hall
3140 Waialae Avenue

Here’s what we have in store to assist you:

8:30 - 9:00 Service organizations
9:00 - 10:00 Registering your company, choosing the right entity, tax
requirements
10:15 - Noon Financing, business plans, bookkeeping, marketing ideas
12:00 - 2:30 One-on-one appointments
1:00 - 2:00 Exporting Workshop

Admission is FREE! Optional Brown Bag Lunch is $5.00.

Hurry……Deadline to sign up is May 5, 2008
For registration forms, call 487-0205, 487-0202, 487-0224
or e-mail nmasuno @ fhb.com

Come and visit these exhibitors: Small Business Administration ▪ Better Business Bureau ▪ Business Action Center ▪ Chamber of Commerce of Hawaii ▪ Chaminade University ▪ DBEDT ▪ First Hawaiian Bank ▪ Hawaii Foreign Trade Zone #9 ▪ Hawaii Pacific University ▪ High Technology Development Corporation ▪ Hawaii Women’s Business Center ▪ Minority Business Enterprise Center ▪ Office of Hawaiian Affairs ▪ Small Business Development Center ▪ Small Business Law Corp ▪ SCORE ▪ US Postal Service…and more!

SPONSORED BY: First Hawaiian Bank - Chaminade University

SMALL BUSINESS FAIR

“Learn the Basics of Starting or Expanding Your Business”

Saturday, May 10, 2008
Workshops 8:30 am – 2:00 pm
Chaminade University, Ching Center in Eiban Hall
3140 Waialae Avenue

What’s in store for you:
• 8:30 - 9:00 Service organizations to help you
• 9:00 - 10:00 Registering your company, choosing the right entity, tax requirements
• 10:15 - Noon Financing, business plans, bookkeeping, marketing ideas
• 12:00 - 2:30 One-on-one appointments
• 1:00 - 2:00 Exporting workshop

Exhibitors: Small Business Administration, Better Business Bureau, Business Action Center, Chamber of Commerce of Hawaii, Chaminade University, DBEDT, First Hawaiian Bank, Hawaii Foreign Trade Zone #9, Hawaii Pacific University, High Technology Development Corporation, Hawaii Women’s Business Center, Minority Business Enterprise Center, Office of Hawaiian Affairs, Small Business Development Center, Small Business Law Corp, SCORE, US Postal Service and more.

SPONSORED BY: First Hawaiian Bank - Chaminade University

For information, call Naomi at 487-0205, 487-0202, 487-0224 or e-mail nmasuno@fhb.com

———————————————————————————————————————————————-

Admission is Free! Registration deadline to reserve your space is May 5, 2008.
Brown bag lunch cost: $5 (optional). Please make check payable to First Hawaiian Bank.

Name(s):
Company:
Address:
City: Zip: Phone:
E-mail: Fax:
Total Lunches: Total Amount Enclosed: $

One-on-one 30-minute appointments: Please indicate 1st, 2nd, 3rd choices and times preferred (Noon to 2:30 pm), if interested.
[ ] Small Business Administration [ ] Financing
[ ] Marketing [ ] Business Plans
[ ] Business Counseling [ ] Importing/Exporting

Please fax this Registration Form to 487-0210 or e-mail nmasuno@fhb.com to reserve your space.
If you are ordering lunch, please send a copy of this Registration Form along with your check to
Naomi Masuno at First Hawaiian Bank, 98-1071 Moanalua Road, Aiea, HI 96701

Are you China Ready?

Tuesday, April 22nd, 2008

Are You China Ready?

1. Prior export experience to at least one foreign market. ( ) Yes ( ) No
2. Commitment to developing export opportunities including top management support, designation of an internal China sales manager, sales and technical staff who are willing to travel to China often, and support staff including an interpreter or translator to facilitate communication with Chinese buyers. ( ) Yes ( ) No
3. Sufficient financial resources to actively support marketing of products in China including translation of product brochures, participation in trade shows, and organization of customer informational seminars. ( ) Yes ( ) No
4. Ability to host visits by potential buyers to conclude sales negotiations, facilitate pre-contractual equipment inspections, and provide installation training. ( ) Yes ( ) No
Suggestion: If you answered NO to any questions 1-4, your company should consider identifying an export management firm with China experience or approach a different market with fewer technical, logistical, cultural and business risk hurdles before attempting business in China.
5. Ability to acquire and analyze Chinese market data, identify sources of competition including domestic and foreign firms, and ascertain distribution channels. ( ) Yes ( ) No

6. Ability to acquire familiarity with export logistics unique to China including negotiation of letters of credit, freight forwarders, export documentation and export licensing. ( ) Yes ( ) No

7. Ability to locate Chinese import regulations, safety certification and labeling requirements and cultural preferences to modify the product and its packaging.
( ) Yes ( ) No

8. Prepared an international marketing plan with realistic goals, China-specific marketing strategies, progress benchmarks and an exit plan. ( ) Yes ( ) No
Suggestion: If you answered NO to any question numbered 5-8, the China BIC website can provide more information. Please review the frequently asked questions, visit the industry information page for market research and the exporting reference page to learn about Chinese import regulations. The U.S. Commercial Service Hong Kong can advise on the pros and cons of reaching mainland China through HK.

9. Sufficient financial resources to engage the services of local attorneys or consultants to navigate China’s system of international trade regulation, develop a sales contract that is enforceable in China, undertake due diligence investigations, and address problems. ( ) Yes ( ) No
Suggestion: If you answered NO to question 9, you have determined your company is able to begin market activity, but may be unable to effectively address problems when they may arise. To learn more about how the U.S. government can help address market access barriers, challenges to bidding on major projects, or resolving commercial disputes, visit the assistance page. The U.S. Commercial Service offers customized services to undertake due diligence investigations and obtain market research concerning your product and clarify basic import regulatory issues. If you conclude that these resources are insufficient and the cost of private service providers is excessive, reconsider whether your company can sustain market activity through serious regulatory challenges.

10. Ability and financial resources to provide training for a Chinese sales agent or distributor in the United States, continuous guidance for conducting market research and planning sales
goals. ( ) Yes ( ) No
Suggestion: If you answered NO to question 10, your company may be able to explore the market, but will eventually need to augment capabilities in order to support expansion of market activity. Some new-to-market firms explore the market through direct exports while acquiring market knowledge. After this phase, a firm evaluates whether market prospects merit commitment of resources to select and manage a Chinese sales agent or distributor. The U.S. Commercial Service can help your firm identify a qualified sales agent or distributor through the International Partner Search or Gold Key Service.

11. Ability to establish a program for protection of intellectual property including trademark or patent registration, market monitoring, and enforcement strategy. ( ) Yes ( ) No
Suggestion: If you answered NO to question 11, your company’s marketing plan may assume too much commercial risk. China’s system for protecting trademarks and patents is based on a first-to-file principle. To establish a legal right to prevent others from appropriating intellectual property rights established in the United States, it is necessary to register in China. To learn more about protecting intellectual property in China, review the Intellectual Property Toolkit, located in the China BIC’s exporting page. Speaking with local legal service providers in China is also recommended. An expanded reference list of legal service providers is available through the Contact China resource guide. American companies can also receive one hour of free IPR consultation from a legal expert through the China IPR Advisory Program.

12. Commitment to providing domestic and foreign customers equivalent service quality, which may necessitate frequent travel to China by a technician or establishment of an equipment service and maintenance center with a Chinese partner. ( ) Yes ( ) No
Suggestion: If you answered NO to question 12, your company may need to commit more resources in the future to maintain the quality of service delivery or the installed equipment base. At this time, China does not permit a foreign company to establish wholly foreign-owned service and maintenance centers. Most companies with a mature market presence eventually establish a joint venture service center with a Chinese partner. An alternative approach is establishing a regional service center through markets such as Hong Kong. The US Commercial Service in Hong Kong can facilitate identifying local partners.

www.hawaiipacificexportcoucil.org

INTERNATIONAL TRADE OPPORTUNITIES DELIVERED DIRECTLY TO YOU

Monday, April 21st, 2008

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For up to the minute assistance in exporting solutions worldwide.

E-Market Express
ENVIRONMENTAL SECTOR
INTERNATIONAL TRADE OPPORTUNITIES DELIVERED DIRECTLY TO YOU

In an effort to assist firms in the U.S. environmental industry increase their export sales, the U.S. Department of Commerce publishes the on-line “Environmental e-Market Express Bulletin.” At this site you will find market research, trade leads, and trade events for worldwide opportunities. This monthly bulletin is regularly updated with all new reports!

Please use the link below to view and select the reports of your interest.

http://www.buyusa.gov/eme/enviro.html1

AGRIBUSINESS SECTOR
The Agribusiness E-Market Express was created at the request of U.S. Agribusiness companies. Firms have asked us to notify them, at least monthly, of NEW Agribusiness market research, trade leads and events that we receive from our colleagues in the Commercial and Agricultural Service at the U.S. Embassies and Consulates overseas. U.S firms can electronically submit requests for the Agribusiness reports compiled by the team. Upon receipt of requests, the Agribusiness team sends out the research or information requested.

Please visit http://www.buyusa.gov/eme/agribusiness.html2.

www.hawaiipacificexportcouncil.org

Are we really serious about the emerging Chinese Visitor Market?

Monday, April 21st, 2008

Are we really serious about the emerging Chinese Visitor Market?

By: DJ Halcro

More than 40 million Chinese travel abroad each year so it is critical to develop tourism ties now and learn what the expectations and wants are.

Projected by the world tourism association Chinese outbound travel will be the largest outbound market in the next five to ten years.

Where are they going now? What are the top destinations for Chinese tourists, Europe, Japan, Australia, and in the past year, South Africa. The arrivals increased over 10 percent, one of the fastest-growing Chinese tourist destinations. South Africa hopes for an increase to 2.5 million by 2010. Thailand has 1 million Chinese Visitors a year. Mexico is hoping to attract 120,000 Chinese visitors by 2010.

What are they looking for? They want adventure without danger and crime. They want to experience new cultures. At this point in development they like to travel in groups. They want to experience new things and at the same time they want to not stray too far from the food they know and love. (Who amongst us can say no to Chinese Cuisine?)

The UK is using the love of Premiership football to help double the number of Chinese visitors to Britain to 200,000 over the next three years.

The UK has been granted approved destination status by the Chinese government, which means tour groups are now allowed to visit.

Tourists from Chinese mainland and Hong Kong are expected to increase in Fiji following approval of the passport exemption.

Hawaii faces significant obstacles to attracting more Chinese visitors. There are no direct flights from China and it does not appear to be any prospects in the near future. Hawaii’s status is branded as a leisure destination. Many of the 41 million outbound trips from China last year were for business, and about 90 percent of those were to other destinations which offer a more lucrative opportunity for business.

Chinese tourists are flocking to Australia like never before. About 300,000 made the journey last year. This figure is expected to triple within five years, and Australia’s multi-billion dollar travel industry is enjoying the fruits of their labor to attract these visitors. Australia has made a focused effort and invested money to attract more tourists from China and the ROI is showing. The number of visitors from China has risen by 20 percent.

In 2007, the Netherlands welcomed more than 21,000 guests from China, an increase of over 8,000 visitors in 2006 and they project 40,000 plus for 2008.

While many countries are reporting increasing numbers of Chinese visitors, the numbers visiting the United States for a number of years have declined. Roughly 100,000 mainland Chinese tourists visited the U.S. in 2005, 200,000 in 2004 and 250,000 in 2000. There are a number of reasons mostly political.

The United States needs to press the Chinese government for “approved destinations status” (ADS), a bilateral agreement that allows Chinese tourists to bypass consular formalities by allowing travel agents authorized by the China National Tourism Administration to handle visa applications. China has already established such agreements with over 100 countries, which as noted above are enjoying the benefits of Chinese visitor.

In 1986-7 Hawaii had fewer than 10,000 visitors from Korea to Hawaii annually. A few members of the private sector and HVB, Mr. Tom Sakata at the time, made a concentrated effort to market and sell the Hawaii Product in Seoul. With much effort and investment, the assistance from the Department of Commerce, Mr. William Yarmy, Mr. George Dolan and a number of others in the State Department we saw an increase to 157,000 visitors from Korea to Hawaii in 1997. There were barriers however we did not let that deter our goals and with the help of the DOC we were successful.

We also saw a large decrease in 97-98 due to the financial crash in Asia, a decrease we have not recovered as many destinations having been behind Hawaii in the beginning; once the financial issue stabilized, rushed in ahead while we slept at the wheel.

We are competing in a world market, we need to realize that to compete successfully we will need to develop our skills and commit our resources, energy, and desire to win to the game.

Positive Actions Taken by China to Address Product Concerns

Monday, April 21st, 2008

Positive Actions Taken by China to Address Product Concerns
By: Johnson Choi, MBA, RFC

The China Food Safety issue has been a hot topic, the alleged problems can be seen on major news media almost on a daily basis.

There were more than 90 different food products recalled by the FDA made in USA and Canada for the past few months. But the product scares and recalls the US media seems fixated on are the ones from China. It is the faulty tires, toothpaste, pet food, seafood and toys with a China connection that are making all the news, with cover stories, editorials and television programs harping on how China’s “substandard” manufacturing methods are putting American consumers at risk, how the factory to the world is actually one big sham, and proffering ways to keep off products with any trace of China.

The Bush Administration also formed a cabinet level panel to recommend how to guarantee import food and products safety. The move seems to say that USA and Canadian made product does not pose a threat.

There is a perception that China import cost American Jobs.

According to Cato Institute, at the most 150,000 jobs are lost in the US every year because of imports from China, compared with 15 million jobs that disappear annually in the US economy primarily as a result of technological changes and the consequent increase in productivity.

Productivity gains have actually taken a bigger toll on employment in China than the USA. A study by Alliance Capital Management LP in New York finds that while the number of manufacturing workers in the USA dropped by 11 percent from 1995 through 2002, in China it dropped by 15 percent.

And in any case, Chinese imports in the US are mostly replacing imports from other Asian countries, not American products themselves. And manufacturing is no longer the foundation of the American economy as it begins to deindustrialize as part of a global economic shift.

Therefore the American job argument is very weak at best.

Many of us who have lived through the rising of the Japan’s economic power in the 80s, the Japanese bashing, the killing of Vincent Chin (mistaken as Japanese) by two layoff auto workers in 1982 resulted in no jail time. Many has worried the entire scenario might reply itself with new target toward Chinese in the USA and China.

Products from China are being held up at USA Customs for extensive period of time, according to many importers, with no apparent good reasons. We have seen news reports and through importers from China that American products are being held up at China custom. The move could hurt importers and exports from both sides of the Pacific.

In Hawaii, The Chinatown Merchants told us privately that the anti-China-Product sentiment has cost many up to 40% of lost sales. While the merchants are complaining privately, few are keen to tell the world about the bad news. In the Asian culture is all about face, not to lose face to their family, colleagues, customers and more important not to let their competitors to take advantage of it.

Chinese Premier Wen Jiabao said on Friday (July 27, 2007) that China would strengthen exchanges and cooperation with other countries to cope with the issue of food safety “in a responsible way” at a national work meeting in Beijing. The following are measures the Chinese government has taken since China’s food quality was called into question both locally and globally:

1. China and the United States will hold a vice-ministerial-level talk on food security in August and the two sides will sign a memorandum of understanding on food safety by the end of this year to enable the two countries to resolve food safety issues more effectively.

2. The U.S. Health and Human Services officials will visit China at the end of July to exchange views with Chinese officials on the U.S. detention of four categories of aquatic products (catfish, basa and dace, shrimp and eel) that were alleged to contain banned substances.

3. China pledged on July 25 to provide regular and detailed information about potentially dangerous exports from China based on European complaints during the visit of Meglena Kuneva, the European commissioner for consumer protection.

4. China has established bilateral mechanisms and multi-lateral mechanisms on food safety with its trade partners including the United States, the European Union, Japan and the Republic of Korea.

The action taken by China is a positive step in the right direction. It is most helpful if the Chamber of Commerce that represent Chinese business interest throughout North America will spread the news that food products from China is safe. Hong Kong.China.Hawaii Chamber of Commerce (HKCHcc) is working with our Collaboration Partners in Hawaii, North America and Asia to get the words out.

Johnson Choi, MBA, RFC, President - Hong Kong.China.Hawaii Chamber of Commerce. 15 Collaboration Partners in North America and Asia - 20,000 Members Worldwide. Learn more here:
http://www.hkchcc.org/president’s_corner.htm
http://www.hkchcc.org

Comments on Doing Business in India

Monday, April 21st, 2008

Comments on Doing Business in India

DJ Halcro

India with its one billion plus population, presents many opportunities for U.S. businesses with the right products, services, and commitment. India’s requirements for equipment and services for major sectors such as energy, environmental, healthcare, high-tech, infrastructure, transportation, and defense makes it one of the fastest growing markets in the world and the second fastest in Asia.

Indians and people from the west are working more closely together and in greater numbers than ever before. The opportunities are vast, and so is the cultural divide. Misunderstanding, misinterpretation, missed deadlines and frustration due to cultural differences can undermine success. This is almost always true in the International Market however India being the largest of the international markets where English is spoken widely some will confuse this as it is easier to make successful contacts. Westerners conducting business with Indians, and any Indian trying to figure out the West, needs to recognize the challenge exists as strongly if not more here.

The difference between the way Indians and Westerners use yes and no to the secrets of a successful conference call, to the changing status of women in the Indian workplace. The tremendous difference in the basic cultures, the history of the two cultures, the number of sects and cultures within the Indian Culture is enormous right down to the do’s and don’ts of daily interaction.

To be successful in doing business in any culture you must find the culture interesting, develop a love for the people, the culture, the food, history, be a student of everything you find and leave more than you take, remember we are guests.

I know of no other cross-cultural communication experts like the Foreign Commercial Office in the Embassy’s in India who can de-mystify what it takes to form successful partnerships in India. They know the hidden values and assumptions that govern not only the way a person / business from that culture communicate, but often the actual content of their message. Knowing how to communicate across cultures ensures more opportunity for success of the relationship. You can spend heavily to hire consultants to assist you and your project or use the Foreign Commercial Service options.

The US Foreign Commercial Service India will show you how to sort through the maze of companies as vendor variety, maturity, and value grow beyond the prototypical offering.
U.S. Commercial Service Offices is located in seven locations in India

Carmine D’Aloisio, Minister Counselor for Commercial Affairs
Dale Tasharski, Deputy Commercial Counselor
Marianne Drain, Commercial Officer
U.S. Commercial Service
The American Center
24 Kasturba Gandhi Marg
NEW DELHI1 110 001
Tel: 91-11-2331 6841; Fax: 91-11-2331 5172
E-mail: New.Delhi.office.box@mail.doc.gov2

Jim Cunningham, Principal Commercial Officer
U.S. Commercial Service
The American Center
4, New Marine Lines
MUMBAI3 400 020
Tel: 91-22-2265 2511: Fax: 91-22-2262 3850
E-mail: Mumbai.office.box@mail.doc.gov4

Mark Russell, Principal Commercial Officer
U.S. Commercial Service
American Consulate General
220 Mount Road
CHENNAI5 600 006
Tel: 91-44-2811 2034; Fax: 91-44-2811 2036
E-mail: Chennai.office.box@mail.doc.gov6

Aileen Nandi, Principal Commercial Officer
U.S. Commercial Service
The American Center
38-A, Jawaharlal Nehru Road
CALCUTTA7 700 071
Tel: 91-33-2288 1200; Fax: 91-33-2288 1207
E-mail: Calcutta.office.box@mail.doc.gov8

Sangeeta Taneja, Commercial Specialist
U.S. Commercial Service
JMC House, Suite # 41/42
Ambawadi, Opp. Parimal Garden
AHMEDABAD9 380 006
Tel: 91-79-656 5210/656 5216; Fax: 91-79-656 0763
E-mail: Ahmedabad.Office.Box@mail.doc.gov10

Leonard Roberts, Commercial Specialist
U.S. Commercial Service
S2, 2nd Floor, Red Cross Bhavan
26, Race Course Road
BANGALORE11 560 001
Tel: 91-80-2220 6401/2220 6404; Fax: 91-80-2220 6405
E-mail: Bangalore.office.box@mail.doc.gov12

P. Radhakishore, Commercial Specialist
U.S. Commercial Service
# 555, “E” Level, Taj Residency Hotel.
Road No. 1, Banjara Hills
HYDERABAD13 500 034
Tel: 91-40-2330 5000; Fax: 91-40-2330 0130
E-mail: Hyderabad.office.box@mail.doc.gov14
Links
1. http://www.buyusa.gov/india/en/144.html
2. mailto:New.Delhi.office.box@mail.doc.gov
3. http://www.buyusa.gov/india/en/143.html
4. mailto:Mumbai.office.box@mail.doc.gov
5. http://www.buyusa.gov/india/en/141.html

To get a sense of where to start, look at the situation from the vendor’s point of view. India today is an exceptionally competitive technology employment market, with more than 30% average annual growth since 2004. A casual review of job boards reveals tech positions with as many as 40+ vacancies each. India is also on the threshold of being one of the major markets in the International Arena.

As in any project you need a verified strategy to deliver and secure the right resources and partners for the right time at the right risk. A valid place to start is by evaluating vendors of every size on organizational maturity. Important issues include ensuring resource selectivity through recruitment screening processes, understanding the training and mentorship programs that establish and control quality, and most important, retention rates and strategies. The FCS office is able to assist you in this.

Real experience is important, too, but hard to get at, it’s unrealistic to think that any vendor has a team of seasoned consultants waiting to serve your needs. That means the staff assigned to your project may not have the experience needed with building the success of your project, they may have the desire but lack sufficient training. Make sure that key project roles are staffed by veterans. The FCS office will assist you in seeing this more clearly.
Keep in mind there’s nothing cultural about a sales professional over-promising and under performing. It happens every day, in all cultures. Interviewing offshore vendors does add some cultural factors. What is the true meaning of yes, and no, or rather the frequent lack of the use of NO in the drive to secure your business? There are many nuances in doing business internationally and this is especially true in India.

The FCS Office will provide background checks and filter out the potential partners which will save you time and money. The office will provide you with what the vendor(s) has done in depth and their reliability factor. This reveals true a truer picture of the competencies of the vendor. A clearer picture not only of the experience of the firm but at the track record of the key resources assigned to your project as possible and provides references.
I strongly advocate running a short, low-budget test project to begin with. The project will assist you in confirming compatibility and uncover potential issues.
A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in history. Out sourcing production to India could provide Hawaiian companies a huge advantage in production fulfillment, low cost production, quality workmanship and well connected supply channel systems in place worldwide, at the same time allowing them to maintain their corporate base in Hawaii.

Never has there been a better time for U.S. companies to enter the Indian market.

A call for celebration By Joan Chen

Sunday, April 20th, 2008

I was born in Shanghai in 1961 and grew up during the Cultural Revolution. During my childhood, I saw my family lose our house. My grandfather, who studied medicine in England, committed suicide after he was wrongly accused of being a counterrevolutionary and a foreign spy.

Those were the worst of times.

Since the Cultural Revolution ended in the late 1970s, however, I have witnessed unimaginable progress in China. Changes that few ever thought possible have occurred in a single generation. A communist government that had no ties to the West has evolved into a more open government eager to join the international community.

A state-controlled economy has morphed into a market economy, greatly raising people’s standard of living. It’s clear that the majority of the Chinese people enjoy much fuller, more abundant lives today than 30 years ago. Though much remains to be done, the Chinese government has made rapid progress in opening up and trying to be part of the international community.

Last month I went to China and spent four weeks visiting Shanghai, Beijing, Hong Kong and Chengdu. The people I met and spoke with are proud and excited about the Beijing Games. They believe that the Olympics are a wonderful opportunity to showcase modern China to the rest of the world. Like many Americans, most Chinese people are disturbed by the recent events in Tibet. But after watching the scenes of violence and arson by the rioters, some believe that the government is doing the right thing in cracking down to restore order.

The Olympic torch just passed through California. In a resolution criticizing China, Chris Daly, a member of the San Francisco Board of Supervisors, said that demonstrating against the torch relay would “provide the people of San Francisco with a lifetime opportunity to help 1.3 billion Chinese people gain more freedom and rights.” To his credit, Mayor Gavin Newsom did not sign Daly’s resolution.

This statement could not be further from reality. For one thing, the Chinese are a proud people. They want freedom and greater rights, but they know they must fight for them from within. They know that no one can grant them freedom and rights from afar. The stigma of Western imperialism and the Opium Wars also remains a strong reminder of the past, and Chinese people do not want their domestic policies to be dictated by outside powers. They also do not want the United States to boycott the opening ceremonies of the Games. The U.S. boycott of the 1980 Games in Moscow and the Soviet boycott of the 1984 Olympics in Los Angeles accomplished nothing. A U.S. boycott of the opening ceremonies in Beijing would be counterproductive for relations between the two countries.

For decades, anti-China human rights groups in Washington have spent millions of dollars denouncing China. To many Chinese, it seems that this lobby is the only voice that’s acceptable or newsworthy in the U.S. media and to the U.S. government. But times are changing. We need to be open-minded and farsighted. We need to make more friends than enemies. Remember what a little ping-pong game did for Sino-U.S. relations in the 1970s? Let’s celebrate the Olympics for what the Games are meant to be — a bridge for friendship, not a playground for politics.

Joan Chen is an actress and director. She became a U.S. citizen in 1989. She wrote this commentary for The Washington Post.

http://www.hkchcc.org/hongkong-china.htm

Seeking Out a SCORE Business Mentor

Sunday, April 20th, 2008

Seeking Out a SCORE Business Mentor - SCORE Hawaii
By: D.J. Halcro

Often the smartest people are the ones who know they don’t know it all. Like it or not, a business of your own exposes you to duties, situations, problems and opportunities you may never before have faced. Is it time for you to get a mentor?

A SCORE mentor is an experienced business adviser who is willing to share information and insights on a regular basis. If you worked in a corporate environment before going out on your own, you’re probably familiar with the concept of a senior manager in the organization mentoring a younger one. Some companies have even formalized their mentoring program. In your own business, however, of necessity your mentor will come from outside.

If you are seeking a mentor, it makes sense to start by looking for experienced business professionals in the same business or industry as your own company. Ideally the one you want will already know something about your work and management style. Over your entrepreneurial career, you may even have a succession of mentors.

What does a SCORE mentor contribute to your growth as a business owner? First of all, he or she helps speed up your learning in vital areas of your business. This individual is not afraid to share personal experiences with you as well as expertise. But there are other advantages. A mentor:

helps you avoid isolation, by becoming a “trusted other” in which to confide your uncertainties as well as your breakthroughs
lends perspective, reminding you to “keep your eye on the doughnut and not the hole”
supplies the candid, honest feedback you may not be getting from your employees
provides moral support for the tough decisions you have to make in your business
Not so very far down the road, you will be ready to mentor individuals who are where you were only a year or two ago. You may be pleasantly surprised to see how this accelerates your own learning and growth as an entrepreneur. You then become a contributor to the business community in the same way your mentor was to you.

In short, mentoring is a relationship that will pay dividends for both you and the individual who mentors you. Finding the right mentor could be one of the most important ways you help your business to succeed. SCORE is a great resource for you.

To learn more about the mentoring and other training topics, contact SCORE “Counselors to America ’s Small Business.” More than 10,500 volunteer business counselors nation wide donate their time to consult with and mentor entrepreneurs. SCORE is a nonprofit association that provides free and confidential business counseling to America ’s small business owners. Call 808-547-2700 for a referral to the SCORE Hawaii Chapter or find a mentor online at www.scorehawaii.org. We are here to assist.

Hawai’i Politics 2008: Will Small Business Play?

Sunday, April 20th, 2008

January 19, 2008

Dear Friend:

I’ve always believed that the prosperity of our Hawai’i and country rests largely on the
shoulders of our small businesses. To that end, I advocated for Hawai’i’s 130,000-plus small
businesses in our state legislature and for small businesses nationally as a member of
Congress, where I served throughout my tenure on the U.S. House Committee on Small
Business.

Returning home last year, I accepted an invitation to serve as a director of Small Business
Hawaii, a private, independent, nonprofit association of 2,000 small businesses dedicated to
enhancing the business climate and private enterprise opportunities throughout Hawai’i for
the benefit of all citizens. Recently, SBH (www.smallbusinesshawaii.com) hosted a very
successful 32nd annual conference, at which I spoke.

The title of my speech (text provided below) was “Hawai’i Politics 2008: Will Small Business
Play?” Whether you’re in small business or not, I hope you’ll choose, as I urged Hawai’i’s
small businesses, the fullest possible personal engagement in the crucial discussions and
decisions we all face in this Election ‘08.

With aloha,

Ed Case

Hawai’i Politics 2008: Will Small Business Play?

Small Business Hawai’i Annual Conference
January 9, 2008

Aloha and Happy New Year. And welcome to Election Year ’08!

Yes, from the moment you woke up January 1st clear through Inauguration Day January 20th
next will be one long election year. And thus far the theme is, as it should be, change.

I’ve been thinking about change myself. For example:

-a year ago I was a U.S. Congressman; today I’m the cool-down act for Famous Amos and
the warm-up act for Gene Simmons.
-a year ago I was in government and knew it all; today I’m not in government and see it all.
-and a year ago I thought small business’ representation in government had only up to go;
today … well, what do you think?

Yesterday I was talking with an old friend and colleague from my state legislative days. A
Democrat, he could not be considered a friend of small business. But he’s come to believe
that change is the only way forward for our Hawai’i.

We were talking about the presidential campaign, about the national yearning for change.
And he stopped midstream and asked me this simple question: if the rest of our country is so
ready, why are we so resistant? If we rate our national leadership so low and want new
directions there, why, with similar ratings of our state leadership, don’t we here?

The title of this year’s conference – Hawai’i’s Economic Tipping Point – states what we may
not consider obvious: that we have a choice; that we can collectively find our own new
directions. And the title of my talk – Will Small Business Play? – asks Hawai’i’s 130,000-plus
small businesses – you – whether you’re ready to make the personal commitment necessary
to make that happen.

Perhaps your first question is: why should you care? Why do you have to take your valuable
time to be an agent of change? Here are five reasons.

First, your government does matter to your business. In my almost three decades in
business and two decades in politics, I’ve observed that Hawai’i government and small
business consider themselves mutually exclusive: government believes what it does won’t
really impact small business, and small business believes if it just lays low government won’t
affect it. Obviously wrong on both counts: from taxes to regulation and beyond, our
government can make or break small business.

Second, your government does not know small business. The fact is that most decision
makers statewide simply don’t have the personal experience to understand what drives and
impacts small business, much less advocate for your needs; they have other backgrounds,
priorities and constituencies. What you want won’t just happen automatically.

Third, big business is not your advocate. They have the expertise and resources to
manipulate the system toward specific benefits such as targeted tax credits and spending
and statutory protectionism, and they generally won’t risk those benefits and insider
influence to demand the kind of broad based business climate improvements that will help
you.

Fourth, tough choices that will hurt you if made wrong are coming. Our leaders have had it
easy for half a decade; they’ve been able to give everyone most of what they want in the
short term and kick structural long term problems down the road. As in the mid-1990s, those
days are over; the coming years will force those tough decisions, and at present small
business is not at the table.

Fifth, you are not alone. Too often we don’t act individually if we’re not comfortable we’re
acting collectively. And it’s always puzzled me why, as by far one of the largest segments of
our population, small business owners and their employees and beneficiaries don’t capitalize
on the power of your collective efforts. You will not be alone.

If this all makes sense, then what’s the root challenge and central opportunity?
Fundamentally, the challenge is citizen (small business) withdrawal from the political process,
and the opportunity is full engagement.

The current withdrawal is first from voting. The basics are well-known; voting is declining
precipitously. For example, in Hawai’i’s 1992 general election 82% of registered voters voted;
in ’06, 53%. And that was after about 33% of eligible citizens didn’t even register, so actual
voters were about one-third of eligible citizens.

One-third of our citizens always vote, one-third don’t vote, and one-third vote depending.
Perhaps one wouldn’t view that as a significant problem if the one-third voting was
representative of all citizens, or, more directly for today’s purposes, of small business. But is
it? In my observation, not close generally, and certainly not with respect to you.

But why? Yes, it is in part about ease of voting, and there are many improvements we must
make. But I believe it’s much deeper and more basic than that; I believe it’s mainly about the
lack of choice.

Most citizens vote when they’re asked to choose among candidates; they don’t when there’s
no choice to make. Just look at the turnout in presidential versus non-presidential years.
Here in Hawai’i, we saw substantially higher statewide turnout in the highly contested
governor races of ’98 and ’02 and my own U.S. Senate race of ’06. And it compounds either
way: more candidates, more choice, more voting, more representation, better decisions;
fewer … apathy, misrepresentation, centralization of power and control, withdrawal.

We all need more candidates, and you – small business – especially so. There are over a
hundred seats open throughout Hawai’i this election year, ranging from two U.S. House
seats to most of our legislature and county councils and beyond. Just a few hundred more
candidates could materially change Hawai’i and, if they are oriented to small business issues,
could materially advance the prosperity of small business statewide. The question for you is:
will you do it; will you find and back someone who will?

I’d like to close by highlighting what I believe is the most important single vote we in Hawai’i
can cast for our Hawai’i this year, and that is a yes vote on convening a constitutional
convention. If approved, the convention itself would occur later, and would afford us all a
long-overdue opportunity, as we celebrate two generations of statehood, to reformulate the
foundations of our next generation together. But it won’t happen without your affirmative
yes vote, a vote that, in and of itself, will express your own yearning for a better way
forward.

We are indeed at a tipping point at which the individual and collective efforts of Hawai’i small
business can chart a different path not only for you but for all of Hawai’i. But you have to
choose to play. I truly look forward to working with you!

Mahalo and aloha.

Ed Case